Terms of service

OVERVIEW

Welcome to Hi-Kidz. The terms “we”, “us” and “our” refer to Hi-Kidz. Hi-Kidz operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a personalized shopping experience (the “Services”). Hi-Kidz is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your state or country of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete, and that you are authorized to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, colors and product appearance may vary depending on your device settings.

We do not guarantee that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. Hi-Kidz reserves the right to accept or decline any order at our discretion. An order is not considered accepted until confirmed by Hi-Kidz.

Please review your order carefully before submitting, as cancellations may not be possible once accepted. If we change or cancel your order, we will attempt to notify you using the contact information provided.

Returns and exchanges are governed exclusively by our Return Policy [LINK].

You represent that purchases are for personal use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without prior notice. The price charged will be the price in effect at the time of your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, customs duties, or additional fees, which may apply.

You agree to provide current, complete, and accurate payment information and confirm that you are authorized to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Risk of loss transfers to you once products are delivered to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services, including trademarks, logos, text, graphics, images, and other materials, is the property of Hi-Kidz or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, republish, download, or exploit any content without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available” without warranties of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party materials.

Any transactions or interactions with third-party websites are at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Hi-Kidz is powered by Shopify, but all purchases are made directly with Hi-Kidz. Shopify is not responsible for transactions between you and Hi-Kidz.

SECTION 10 – PRIVACY POLICY

Personal information submitted through the Services is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, or other content, you grant us a perpetual, worldwide, royalty-free license to use and publish such content.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally, there may be errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct errors and cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes or to violate any laws, infringe intellectual property rights, transmit harmful code, or engage in fraudulent activities.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice if you violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Hi-Kidz shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Hi-Kidz and its affiliates from any claims arising out of your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Hi-Kidz regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the country in which Hi-Kidz is headquartered.

SECTION 22 – CHANGES TO TERMS

We reserve the right to update these Terms at any time by posting changes on our website.

SECTION 23 – CONTACT INFORMATION

For questions regarding these Terms, please contact:

Hi-Kidz
hallo@hi-kidz.de
Haberlandstr. 37
81241 Munich
Germany

DE456927645